Frequently Asked Questions

We have collected answers to the most popular questions for you in one place

We have no restrictions on the number of uploaded models.

Depending on the selected tariff, there are restrictions on the maximum size of one 3D-model.

Our service supports the following formats: glb, glb, usdz, fbx, stl, obj, 3ds, 3dm, 3mf, dxf, iges, igs, step, stp, brep, ifc, dae, kmz. If you have a model of a different format, write to us in support. We recommend using the modern glb format.

Yes. Our platform is suitable for any site where you can insert your HTML-code, including for the website builder. In the Tilda, you need to use the Zero-block for this. Watch a video tutorial on how to do this using the Tilda example.

  • Request them according to our instructions from the manufacturers or from those who provided you with static renderers
  • Order from our partners by writing to support

Write to us in support, we will definitely help.

In this case, you will switch to a free plan. All your 3D-models will remain unchanged, but your users will be limited to viewing models for 1 minute.

We have the offer agreement in force, which comes into force automatically after paying for the subscription. No additional agreement is required.